The World’s Most Coveted Destinations
Sienna Charles personally vets every restaurant, spa, hotel and experience before offering them to clients, which partly explains a customer pool that ranges from CEOs and bankers to George W. Bush and his family.
Transcendent Travel on the Horizon
Sienna Charles delivers exceptional luxury hotel experiences for ultra-high-net-worth individuals and the world’s most discerning clientele. We send our members on extraordinary journeys to the most phenomenal, unique and desirable properties across the globe, many of which cannot be reserved on your own.
Whether you are going on a long-awaited family vacation or a short business trip, your 5-star hotel stays with Sienna Charles are customized to exceed your every desire and expectation. By getting to know our members, we deliver escapes that transcend and reflect your unique motivations, passions and desires.
The anonymity and discretion of our members is paramount to Sienna Charles and every detail is crafted with that in mind. We provide a thoughtful and intentional approach to privacy designed to deliver the impeccable experience our clients expect and deserve. No matter who you are traveling with, where or why, we have an exquisite luxury hotel that will meet your every need. Our unparalleled personalized service will ensure your experience is unforgettable.
An Unforgettable Journey to Your Deepest Passion
Experience the scenery with an unparalleled view of the world’s most stunning coastlines. With upscale luxury hotels ensconced alongside cerulean seas and magnificent beaches, you will feel as if you have discovered utopia.
Immerse yourself in the hustle and bustle of the world’s most elegant cities. Our hand-picked 5-star hotels land you right in the center of the action, whether it’s dining at one of NYC’s most exclusive restaurants or discovering Tokyo’s rich and storied culture.
Exhale with an escape to the best luxury hotels in the world surrounded by stunning mountain landscapes. With absolutely breathtaking natural beauty, access to exhilarating winter sports and endless personal pampering, you will feel as if you’ve landed in the most tranquil oasis.
Leave the ordinary behind when you embark on a journey to the most remote destinations. Whether you recharge on an unexplored island oasis or enjoy a camel ride to a unique tented desert retreat comparable to the most luxurious hotel, you’ll experience the extraordinary in destinations most have never heard of.
Your Questions, Answered
Our members experience limitless, 24/7 access via text or email to our luxury travel concierge team. We curate hotels that align with your deepest desires and deliver phenomenal experiences that exceed your expectations. Jaclyn’s Little Black Book, combined with our unparalleled world-class travel expertise, results in accommodations that surpass even the exceptional, allowing you to enjoy the ultimate luxury at inimitable hotels.
We appreciate when members contact us as soon as they become aware of travel needs, but last-minute requests can be accommodated as well. Upon receiving your text or email, our travel concierge service begins researching the best luxury hotels that match your request, and you can expect a selection of curated options to peruse within 24 hours. Once you’ve decided which luxury suites in a five-star hotel suit your desires, and confirmed via email or text, you can complete payment directly with the hotel. Whether you’ve been anticipating your vacation for months, or are planning a last-minute business jaunt, Sienna Charles delivers a streamlined booking experience, so you can focus on enjoying your stress-free luxury stay, no matter where in the world you are traveling.
Maximizing our members’ time is vital to us, so we only offer rates that have been verified as available. We assist you through every step of the reservation process and ensure that final reservations are immediately confirmed directly with the hotel.
Our members' privacy, security and satisfaction are paramount to us, and you can feel confident that any reservations completed by our luxury travel concierge are exceedingly private and secure.
The timing of payment depends on the hotel’s specific policy. Generally, the best luxury hotels require a credit card to hold the reservation, with full payment required at the time of checkout. Sienna Charles’ travel concierge service will provide you with every detail necessary to efficiently secure your reservation.
You are more than welcome to reach out to us 24/7 to modify your reservation, and we will handle your request expeditiously. Typically, reservations may be modified or canceled without additional charges; however, if a hotel’s policy has limitations, we work with them to secure the most cost-effective outcome possible before initiating your changes.
Sienna Charles recognizes that sometimes life gets in the way of plans, and depending upon a hotel’s policy, our members may be able to cancel reservations up to 24 hours prior to their arrival date.
Sometimes when our members book a luxury suite in a 5-star hotel, it’s for an important occasion, such as a romantic escape, a monumental birthday or a crucial business trip. No matter why you are traveling, you can rest assured that Sienna Charles will share all special requests with the hotel in advance of your arrival. You give us the details about your wishes, and we will make sure everything is taken care of.
Our team of luxury travel concierges plans your stay down to the tiniest detail to ensure an exemplary experience, but in the event of an unforeseen issue, you can text or email us 24/7. We will immediately work to resolve it as swiftly as possible so you can get back to enjoying your escape from the ordinary.
When you book a luxury suite in one of the best luxury hotels in the world through our travel concierge service, you are also booking our personal touch where every detail is artfully arranged. We offer our members an exclusive luxury hotel booking service with unlimited accommodations in 5-star hotels around the world. Our members typically book anywhere from 10 to 50 stays with us annually, and we are well-versed in the art of delivering the perfect stay. Our personal understanding of our members’ desires enables us to curate amenities that align with your preferences. With Sienna Charles, you will enjoy impeccable escapes without the hassle of handling the details.
With Sienna Charles’ luxury hotel reservation service, you can expect a curated offering of 5-star hotels that meet the needs of our discerning clientele. Jaclyn’s Little Black Book is cracked open to hand-select 5-star hotels to match your preferences. By getting to know our members on a deeper level, we can offer personalized recommendations that will make every moment of your trip an unforgettable experience. We will also elevate your experience by offering insider tips on everything from the best shopping and fine dining to activities around the area. Sienna Charles delivers the best luxury accommodations and provides 24/7 support to meet your every need during your stay.
A membership to Sienna Charles begins at $50,000 annually. This incredible offering includes all luxury hotel reservations, once-in-a-lifetime experience planning and unlimited bookings with the rarest fine dining establishments and Michelin Star restaurants around the world. The final cost of each luxury hotel experience depends upon factors such as the length of your stay, the number of travelers in your party and if you wish to include transportation, dining or other activities in your curated experience.